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North-West Telecom

March 16, 2005

Artelecom-Internet network has over 50,000 subscribers

As a result of operation of the Artelecom subsidiary of North-West Telecom, the number of Artelecom-Internet network users reached 48,200 in 2004, and 1,000 customers are added every month. The network’s engineering resources have also grown: the total switched access capacity of the Artelecom-Internet network increased to 840 lines, and the number of broadband access network ports (ATM) connecting users by the ?DSL technology, to 1,080, with the external channel capacity improved to 18 Mbit/s.

As a public communication network operator involved in supporting governmental needs and regional administration, North-West Telecom represented by its subsidiary Artelecom has connected 700 budget institutions of the region, among which are local self self-government bodies, and principal governmental institutions of the region, including 55 schools, to the Artelecom-Internet network.

Work to improve the customer service quality is constantly going on. The Artelecom branch has set up 9 large Internet access nodes in Archangel Oblast, which allows optimal use of zonal long-distance channels for data transmission.  Round-the-clock technical support and user consulting in matters that may arise in the course of work are provided free to all the users of the network. From October 1, 2004 residents of Archangel, Novodvinsk, and Severodvinsk were permitted to pay for Internet services on credit using the code 8-15. Over 13,000 subscribers of the Artelecom-Internet network and other Internet providers have already used the “Internet on Credit” service. 

This trend of the network development holds true in this year as well. Currently, the number of Artelecom-Internet network users has already exceeded 50,000, which makes 86% of the Internet services market in the region. The main bulk of Internet users are concentrated in large cities and district centers. Actually every subscriber of Artelecom’s local telephone communication network in Archangel Oblast may get access to the Artelecom-Internet network, which guarantees further expansion of the subscriber base.

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